Lead Solutions Engineer
Job Description
Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney's media business globally.
The Ad Platforms Technical Operations team seeks an experienced Lead Solutions Engineer to oversee and ensure the optimal performance of our Live Dynamic Ad Insertion (DAI) channel. This role combines technical expertise with leadership, focusing on developing and maintaining operational dashboards, establishing performance metrics, and managing live event operations.
Key aspects of the role include:
- Leading technical operations for Live Dynamic Ad Insertion systems
- Developing and maintaining operational dashboards using tools like Conviva, Datadog, and Snowflake
- Establishing and tracking key performance metrics for advertising stakeholders
- Investigating complex issues and resolving technical problems
- Automating operational DAI workflows for live event management
- Collaborating with cross-functional teams including ad sales, engineering, and production
The position offers:
- Opportunity to work with industry-leading ad technology
- Involvement in high-impact streaming media solutions
- Competitive compensation package including bonus potential and benefits
- Chance to work with Disney's prestigious media brands including Disney+, Hulu, ESPN, and ABC
The ideal candidate will bring 7+ years of experience in digital advertising operations, strong technical knowledge of streaming technologies, and excellent communication skills. This role provides an exciting opportunity to shape the future of digital advertising technology at one of the world's leading media companies.
Responsibilities For Lead Solutions Engineer
- Develop and maintain operational dashboards in Conviva, Datadog, Snowflake
- Establish channel-specific key performance metrics
- Maintain detailed operational documentation
- Investigate complex issues and diagnose product bugs
- Develop strategies to automate operational DAI workflows
- Provide live event management support
- Create channel-specific onboarding documentation
- Partner with ad sales, engineering, and production teams
Requirements For Lead Solutions Engineer
- 7+ years of experience in digital advertising operations or support
- Bachelor's degree in Computer Science, Engineering, or related field
- Experience with OTT streaming technologies including HLS and MPEG-DASH
- Strong understanding of digital advertising specs including VAST, VMAP, SCTE
- Knowledge of professional software engineering practices
- Strong presentation and documentation skills
- Strong analytical and critical thinking skills
- Excellent interpersonal skills
Benefits For Lead Solutions Engineer
- Full range of medical benefits
- Bonus potential
- Long-term incentive units
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