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Fullstack Application Support Engineer (RoR/Oracle)

Technology company partnering with leading organizations to connect top technical talent with impactful opportunities.
Backend
Mid-Level Software Engineer
Remote
2+ years of experience
Enterprise SaaS

Job Description

Enroute is a dynamic technology company that places a strong emphasis on innovation and social awareness. They are seeking a Fullstack Application Support Engineer to join their team, focusing on Ruby on Rails and Oracle technologies. The role combines hands-on technical support with system maintenance and optimization responsibilities.

The position offers a comprehensive blend of technical challenges and growth opportunities, requiring expertise in both frontend and backend technologies, with a particular focus on Ruby on Rails, NodeJS, and database management. The ideal candidate will have 2-4 years of experience and strong troubleshooting abilities in production environments.

What makes this role particularly attractive is Enroute's strong emphasis on work-life balance and employee well-being. They offer an impressive benefits package including medical insurance, professional development opportunities, and flexible remote work arrangements. The company culture promotes continuous learning, with access to language classes and certifications.

The role involves working with modern cloud infrastructure (primarily Azure) and requires strong collaborative skills for cross-team interaction. This position would be ideal for a mid-level engineer looking to expand their fullstack expertise while working in a supportive environment that values both technical excellence and personal growth.

Enroute prides itself on creating a positive work environment where employees are valued both professionally and personally. They foster a community of driven, responsible, and happy professionals, making it an excellent opportunity for someone looking to join a company that prioritizes both technical innovation and employee satisfaction.

Last updated 5 days ago

Responsibilities For Fullstack Application Support Engineer (RoR/Oracle)

  • Monitor and maintain production systems built on Ruby on Rails and NodeJS
  • Troubleshoot and resolve incidents, bugs, and bottlenecks
  • Execute timely resolution of support tickets and escalated issues
  • Debug and optimize queries across relational and NoSQL databases
  • Preserve data consistency and performance across environments
  • Support applications hosted on Azure Services
  • Ensure system uptime, scalability, and effective disaster recovery procedures
  • Document incidents, troubleshooting steps, and support procedures
  • Collaborate with cross-functional teams

Requirements For Fullstack Application Support Engineer (RoR/Oracle)

Ruby
Node.js
MongoDB
  • Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience)
  • 2-4 years of experience in application support or fullstack development
  • Hands-on experience with Ruby on Rails (RoR) and NodeJS
  • Familiarity with relational databases and NoSQL databases
  • Experience supporting applications on major cloud providers (Azure preferred)
  • Strong troubleshooting skills and ability to work under pressure
  • Excellent communication and documentation skills

Benefits For Fullstack Application Support Engineer (RoR/Oracle)

Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
  • Monetary compensation
  • Year-end Bonus
  • IMSS, AFORE, INFONAVIT
  • Major Medical Expenses Insurance
  • Minor Medical Expenses Insurance
  • Life Insurance
  • Funeral Expenses Insurance
  • Preferential rates for car insurance
  • Holidays and Vacations
  • Sick days
  • Maternity & Paternity leave
  • English and Spanish classes
  • Certifications
  • Work-from-home Bonus
  • Laptop Policy