ITSM/ITAM: Product Engineer / Developer

Envision Employment Solutions is seeking a skilled ITSM/ITAM Product Engineer/Developer to join our team in a hybrid work arrangement based in Cairo, Egypt. This role focuses on the development and automation of IT Service Management (ITSM) and IT Asset Management (ITAM) processes. The ideal candidate will have strong experience in implementing and automating ITSM/ITAM solutions, troubleshooting complex problems, and staying current with industry best practices.

The position involves working with various ITSM/ITAM tools and requires someone who can handle challenging technical problems while providing innovative solutions. You'll be responsible for improving and automating processes to enhance efficiency and effectiveness of IT service and asset management systems.

This role offers an exciting opportunity to work with enterprise-level solutions and make a significant impact on organizational IT operations. The position includes opportunities for professional growth through international exposure, as it may involve business trips abroad. The successful candidate will join a dynamic team focused on delivering cutting-edge ITSM/ITAM solutions.

If you're passionate about IT service and asset management, have a strong technical background, and are looking for a role that combines development with process improvement, this position offers an excellent opportunity to advance your career in a growing organization.