Software Engineer, Specialist
Job Description
FIS is seeking a Site Reliability Engineer to join their team in a hybrid work arrangement. This role is crucial for driving innovation and growth in Banking Solutions, Payments, and Capital Markets business. The position offers an opportunity to impact the company's transformation journey while focusing on customer-centric innovation and automation. The role involves designing and maintaining monitoring solutions, implementing automation tools, ensuring application reliability, and leading incident response. The ideal candidate should have strong technical skills in cloud platforms, monitoring tools, and automation, combined with excellent communication abilities. FIS offers a collaborative work environment with competitive benefits and opportunities for technical growth. The position requires a balance of technical expertise and business acumen, making it an excellent opportunity for those interested in financial technology.
Responsibilities For Software Engineer, Specialist
- Design and maintain monitoring solutions for infrastructure, application performance, and user experience
- Implement automation tools to streamline tasks, scale infrastructure, and ensure seamless deployments
- Ensure application reliability, availability, and performance, minimizing downtime
- Lead incident response, including identification, triage, resolution, and post-incident analysis
- Conduct capacity planning, performance tuning, and resource optimization
- Collaborate with security teams to implement best practices and ensure compliance
- Manage deployment pipelines and configuration management
- Develop and test disaster recovery plans and backup strategies
- Collaborate with development, QA, DevOps, and product teams
- Participate in on-call rotations and provide 24/7 support for critical incidents
Requirements For Software Engineer, Specialist
- Proficiency in development technologies, architectures, and platforms (web, API)
- Experience with cloud platforms (AWS, Azure, Google Cloud) and IaC tools
- Knowledge of monitoring tools (Prometheus, Grafana, DataDog) and logging frameworks (Splunk, ELK Stack)
- Experience in incident management and post-mortem reviews
- Strong troubleshooting skills for complex technical issues
- Proficiency in scripting languages (Python, Bash) and automation tools (Terraform, Ansible)
- Experience with CI/CD pipelines (Jenkins, GitLab CI/CD, Azure DevOps)
- Ownership approach to engineering and product outcomes
- Excellent interpersonal communication, negotiation, and influencing skills
Benefits For Software Engineer, Specialist
- Competitive salary
- Attractive range of benefits for lifestyle and wellbeing
- Work environment built on collaboration, flexibility and respect
- Varied and challenging work opportunities
