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Lead Software Engineer

FORTNA partners with world's leading brands to transform omnichannel and parcel distribution operations, delivering solutions for order fulfillment and last mile delivery.
Hanoi, Vietnam
Backend
Staff Software Engineer
In-Person
1,000 - 5,000 Employees
8+ years of experience
Logistics · Enterprise SaaS

Job Description

FORTNA is seeking a Lead Software Engineer to join their team in Hanoi, Vietnam. This role is crucial for ensuring smooth operations of Warehouse Execution Systems (WES), focusing on performance goals and critical incident resolution. The position combines technical leadership with hands-on problem-solving, requiring expertise in Java, enterprise applications, and various modern technologies.

The role involves working with a flexible shift schedule, covering support hours from 7 PM to 7 AM EST, making it ideal for someone who can adapt to non-standard working hours. You'll be responsible for leading technical troubleshooting efforts, mentoring team members, and maintaining strong communication with stakeholders.

As a Lead Software Engineer, you'll work with cutting-edge logistics and distribution technologies, helping transform omnichannel operations for world-leading brands. The position offers the opportunity to work with complex systems, lead technical initiatives, and contribute to the optimization of fast, accurate, and cost-effective order fulfillment solutions.

The ideal candidate will bring 8+ years of experience in Java and enterprise application development, along with strong knowledge of technologies like Linux, Docker, Oracle, and PostgreSQL. You'll need excellent communication skills to work effectively with both technical and non-technical stakeholders, and a willingness to spend time on-site for training and critical operations.

Join FORTNA to be part of a movement that's redefining success in logistics and distribution operations, working with innovative approaches and proprietary algorithms to deliver exceptional value to customers worldwide.

Last updated 23 days ago

Responsibilities For Lead Software Engineer

  • Take responsibility for individual and department goals
  • Ensure timely resolution of critical incident tickets (P1/P2)
  • Supervise technical aspects of software support during shifts
  • Diagnose and resolve complex issues
  • Maintain communication with customers and stakeholders
  • Lead and mentor team in troubleshooting complex issues
  • Work flexible shifts to provide 7 PM to 7 AM EST coverage

Requirements For Lead Software Engineer

Java
Linux
PostgreSQL
  • Bachelor's degree in computer science or related field
  • 8+ years of experience in Java, enterprise application development, and concurrent programming
  • Proficiency in English
  • Experience with Linux, Docker, Oracle, PostgreSQL, and Microservices
  • Strong technical troubleshooting and software development skills
  • Excellent oral and written communication skills
  • Strong interpersonal, organizational, and time management skills

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