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Lead Software Engineer

FORTNA partners with world's leading brands to transform omnichannel and parcel distribution operations, delivering software solutions for order fulfillment and last mile delivery.
Hanoi, Vietnam
Backend
Staff Software Engineer
In-Person
1,000 - 5,000 Employees
8+ years of experience
Enterprise SaaS · Logistics

Job Description

FORTNA is seeking a Lead Software Engineer to join their team in Hanoi, Vietnam. This role is crucial in managing and optimizing Warehouse Execution Systems (WES), focusing on performance, incident resolution, and team leadership. The position combines technical expertise with leadership responsibilities, requiring strong skills in Java development and enterprise applications.

The role involves working with cutting-edge logistics and distribution technology, supporting FORTNA's mission to transform omnichannel and parcel distribution operations. You'll be responsible for managing critical incidents, conducting root cause analysis, and ensuring system reliability while leading a team of technical professionals.

Key aspects include flexible shift work (40 hours/week) with coverage during 7 PM to 7 AM EST, requiring adaptability and commitment to maintaining 24/7 system operations. The position offers the opportunity to work with advanced warehouse execution systems, modern technology stack including Linux, Docker, Oracle, and PostgreSQL, and the chance to contribute to large-scale logistics solutions.

This is an ideal opportunity for an experienced software engineer looking to step into a technical leadership role, combining hands-on development with team mentorship and stakeholder management. The role offers exposure to complex enterprise systems and the chance to work with leading brands in the logistics and distribution sector.

Last updated 23 days ago

Responsibilities For Lead Software Engineer

  • Own performance goals and department objectives
  • Ensure smooth operation of Warehouse Execution Systems (WES)
  • Resolve critical incidents (P1/P2) within SLA
  • Conduct Root Cause Analysis (RCA)
  • Supervise technical aspects of software support during shifts
  • Lead and mentor team members in troubleshooting complex issues
  • Maintain clear communication with stakeholders
  • Provide onsite support during training periods

Requirements For Lead Software Engineer

Java
Linux
PostgreSQL
  • Bachelor's degree in Computer Science or related field
  • 8+ years of experience in Java, enterprise application development, and concurrent programming
  • Proficiency in English
  • Experience with Linux, Docker, Oracle, PostgreSQL, and Microservices
  • Strong technical troubleshooting and software development skills
  • Excellent oral and written communication skills
  • Strong interpersonal, organizational, and time management skills
  • Willingness to work flexible shifts (5 days/week, 40 hours total)
  • Available to work 7 PM to 7 AM EST

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