Staff Software Engineer - Salesforce

General Motors is seeking a Staff Software Engineer to join their Contact Center Development team, focusing on Salesforce Messaging capabilities. This role combines enterprise architecture with hands-on technical leadership in designing and implementing digital-first solutions within GM's Service Cloud ecosystem. The position offers a competitive salary range of $195,000 to $298,800 and requires working hybrid from either Austin, TX, Warren, MI, or Sunnyvale, CA locations.

The role demands extensive experience in Salesforce, particularly in Service Cloud and Messaging solutions. The ideal candidate will have 7+ years of Salesforce ecosystem experience, with at least 3 years in an architect role. They will be responsible for designing end-to-end solutions for embedded services, multi-channel engagement, intelligent routing, and Einstein Bots implementation.

GM offers comprehensive benefits including medical coverage, retirement savings, paid parental leave, and unique perks like GM vehicle discounts. The company's vision of Zero Crashes, Zero Emissions, and Zero Congestion demonstrates their commitment to innovation and sustainable transportation solutions.

This position represents an opportunity to work with cutting-edge technology while making a significant impact on GM's digital customer engagement strategy. The role combines technical expertise with strategic thinking, requiring someone who can both architect solutions and provide leadership to development teams. Note that this position does not offer immigration sponsorship or relocation benefits.