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Solutions Engineer

A company providing a low-code platform for building and deploying sophisticated solutions.
$90,000 - $130,000
Backend
Entry-Level Software Engineer
In-Person
1+ year of experience
Enterprise SaaS

Job Description

GigaML is seeking a Solutions Engineer to join their San Francisco team, offering an exciting opportunity in the Enterprise SaaS space. This role combines technical expertise with customer-facing responsibilities, making it perfect for engineers who enjoy both coding and client interaction.

The position involves serving as the technical bridge between GigaML and their customers, utilizing the company's low-code platform to build and deploy sophisticated solutions. As a Solutions Engineer, you'll be responsible for the complete customer engagement lifecycle, from initial discovery calls to successful implementation and ongoing support.

Key responsibilities include running technical demonstrations, aligning stakeholders on project milestones, and managing the full agent development lifecycle. You'll be working with Python and various tools to build prototypes, establish CI/CD pipelines, and ensure smooth deployment of solutions. The role requires monitoring live usage, debugging issues, and documenting best practices to improve future projects.

The ideal candidate should have 1-3 years of experience, strong Python skills, and excellent interpersonal abilities. This position is perfect for someone with an entrepreneurial mindset who aspires to potentially become a founder in the future. The role demands someone who can work productively for long hours while maintaining a strong customer focus.

GigaML offers an attractive compensation package including a salary range of $90K-$130K plus equity. Additional benefits include full health, dental, and vision coverage, Equinox membership, wellness allowance, and on-site perks like meals and snacks. The position is based in San Francisco with a 100% in-office work arrangement, providing opportunities for direct collaboration with the team and immediate feedback loops with the product and platform teams.

This role offers an excellent opportunity to work at the intersection of technical development and customer success, making it ideal for someone who wants to gain broad experience in the Enterprise SaaS industry while working with cutting-edge low-code platform technology.

Last updated 7 hours ago

Responsibilities For Solutions Engineer

  • Assist customer engagements from start to end including running discovery calls & demos
  • Align business/technical stakeholders on milestones
  • Serve as the primary PoC who drives meetings and removes blockers
  • Own the full agent development life cycle
  • Build and prototype quickly
  • Set up CI/CD
  • Monitor live usage
  • Debug live issues
  • Document best practices
  • Capture unmet needs
  • Prototype new features
  • Collaborate with core teams

Requirements For Solutions Engineer

Python
  • Understanding of Python and tool calls
  • Interpersonal acumen and effective communication
  • Experience in customer-facing roles
  • Entrepreneurial mindset
  • Ability to work long productive hours
  • Customer-focused attitude
  • Coachable and able to adapt quickly
  • 1-3 years of experience

Benefits For Solutions Engineer

Medical Insurance
Dental Insurance
Vision Insurance
Equity
  • Competitive total compensation
  • Equinox membership
  • Wellness allowance
  • Full health, dental, and vision coverage
  • On-demand snacks, meals, and coffee

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