Taro Logo

Cloud Technical Solutions Developer Associate ll, Infrastructure

Google Cloud accelerates organizations' digital transformation by delivering enterprise-grade solutions leveraging cutting-edge technology.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Job Description

Google Cloud is seeking a Cloud Technical Solutions Developer Associate II to join their Infrastructure team. This role is part of a global 24/7 support team helping customers transition to Google Cloud. The position combines technical troubleshooting, customer advocacy, and hands-on development work.

As a Technical Solutions Developer, you'll own critical customer issues and provide advanced support to other teams. Your responsibilities will include debugging, networking, system administration, documentation updates, and coding/scripting as needed. You'll play a crucial role in making Google Cloud products more accessible and user-friendly by improving products, tools, processes, and documentation.

The ideal candidate should have strong coding skills in languages like Java, Python, or Go, combined with experience in technical troubleshooting and customer support. You'll work with enterprise-grade solutions and cutting-edge technology, helping organizations across 200+ countries digitally transform their businesses.

This role offers an opportunity to work with Google's advanced cloud infrastructure while developing both technical and customer-facing skills. You'll be part of a team that directly impacts customer success and product improvement, making it an excellent position for those interested in cloud technology and technical problem-solving at scale.

Last updated 3 days ago

Responsibilities For Cloud Technical Solutions Developer Associate ll, Infrastructure

  • File issue reports against product, documentation and procedures by documenting steps to reproduce, and driving bugs to resolution
  • Identify opportunities and build solutions to improve support or empower customers to solve issues
  • Resolve technical incidents and escalations by performing analysis utilizing tools
  • Suggest code-level resolutions for complex product bugs

Requirements For Cloud Technical Solutions Developer Associate ll, Infrastructure

Python
Java
Go
JavaScript
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 2 years of experience coding in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) or in system design
  • 2 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues

Related Jobs