Google Cloud is seeking a Cloud Technical Solutions Engineer to join their Infrastructure Compute team in Warsaw. This role is part of a global 24/7 support team helping customers transition to Google Cloud Platform. The position combines technical troubleshooting, customer support, and engineering to ensure successful cloud adoption.
As a Technical Solutions Engineer, you'll diagnose and resolve customer issues through debugging, networking, and system administration. You'll need strong technical skills in areas like cloud computing, virtualization, databases, and programming languages including Java, Python, and JavaScript. The role requires deep understanding of cloud architectures and infrastructure to effectively support enterprise customers.
The ideal candidate brings 2+ years of experience with cloud technologies, strong problem-solving abilities, and excellent communication skills as this is a customer-facing position. You'll work closely with Product and Engineering teams to improve Google Cloud Platform products while advocating for customer needs. This role offers the opportunity to work with cutting-edge cloud technology while helping organizations digitally transform their businesses.
Key responsibilities include managing customer technical issues, building diagnostic tools, consulting with internal teams, and being available for non-standard hours to provide 24/7 support coverage. You'll need to master Google's cloud technology stack while staying current with broader industry trends. This position combines technical depth with customer interaction to drive cloud adoption and success.
The role offers the chance to work at one of the world's leading technology companies, solving complex technical challenges while directly impacting customer success. You'll be part of Google's mission to accelerate digital transformation across industries through cloud technology. This is an excellent opportunity for someone passionate about cloud computing who wants to work at the intersection of engineering and customer success.