Cloud Technical Solutions Engineer, Infrastructure (English, Japanese)

Google Cloud is seeking a Cloud Technical Solutions Engineer to join their Infrastructure team in Tokyo. This role combines technical expertise with customer support to help organizations successfully adopt and utilize Google Cloud Platform. The ideal candidate will have strong debugging and troubleshooting skills across various technologies including web services, networking, and cloud infrastructure.

As a Cloud Technical Solutions Engineer, you'll be part of a global 24/7 support team that helps customers navigate technical challenges and optimize their cloud implementations. You'll need both technical depth to solve complex problems and communication skills to work effectively with customers and internal teams in both English and Japanese.

The position requires hands-on experience with cloud technologies, programming languages, and system administration. You'll investigate customer issues, develop diagnostic tools, and work closely with product teams to improve Google Cloud Platform's capabilities and user experience. This is an excellent opportunity for someone who enjoys both technical problem-solving and customer interaction in a fast-paced cloud computing environment.

Key responsibilities include managing customer technical issues, developing investigation tools, acting as a technical consultant for stakeholders, and advocating for customer needs with product teams. The role offers exposure to cutting-edge cloud technologies while working for one of the world's leading technology companies. If you're passionate about cloud computing, customer success, and have strong technical and communication skills, this position offers an exciting opportunity to shape the future of cloud technology.