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Cloud Technical Solutions Engineer, Security, Google Cloud

Google Cloud helps companies, schools, and government seamlessly make the switch to Google products and supports them along the way.
Security
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud · Cybersecurity

Job Description

Google Cloud is seeking a Cloud Technical Solutions Engineer to join their Security team. This role combines technical expertise with customer-facing responsibilities, requiring both deep technical knowledge and strong communication skills. The position involves working with Google Cloud products, helping customers resolve technical issues, and improving product functionality.

As a Technical Solutions Engineer, you'll be at the intersection of software development, networking, and systems administration, while also serving as a technical consultant. You'll work directly with customers to understand their needs and solve complex technical challenges, while also collaborating with internal teams to enhance product offerings.

The role requires strong technical foundations including experience with Python or C#, database management, API integration, and troubleshooting skills. You'll be working with various monitoring and debugging tools like Kibana, Datadog, and Grafana, while also having the opportunity to influence product development based on customer feedback.

This position is ideal for someone who enjoys both technical problem-solving and customer interaction. You'll be part of Google Cloud's mission to help organizations digitally transform their businesses, working with cutting-edge technology and enterprise-grade solutions. The role offers the opportunity to work with global businesses and contribute to Google-scale services.

The position requires flexibility with working hours and comes with the backing of Google's extensive resources and support. You'll be joining a team that serves customers in more than 200 countries, making this an opportunity to work on truly global-scale technical solutions while developing expertise in cloud security.

Last updated 2 days ago

Responsibilities For Cloud Technical Solutions Engineer, Security, Google Cloud

  • Resolve and diagnose customer problems, design and implement new operations, productivity and investigation tools
  • Act as a consultant and subject-matter-expert for stakeholders
  • Obtain and maintain an understanding of Google's product technology and software architectures
  • Work with multiple product and engineering teams on improving the product
  • Advocate for customers by representing their issues to Product Management and Software Engineering

Requirements For Cloud Technical Solutions Engineer, Security, Google Cloud

Python
  • Bachelor's degree in Computer Science, Information Systems, related technical field, or equivalent practical experience
  • 2 years of experience reading code (Python or C#)
  • 2 years of experience with Relational Database Management Systems (RDBMS)
  • 2 years of experience triaging SaaS products, related technologies (Pantheon, Kibana, Datadog, Grafana), and REST API's
  • 2 years of experience troubleshooting and advocating for customer needs
  • Ability to work non-standard working hours, including weekends, as needed

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