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Conversation AI Engineer

Google Cloud accelerates organizations' digital transformation by delivering enterprise-grade solutions leveraging cutting-edge technology.
Machine Learning
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
AI · Enterprise SaaS
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Job Description

Google Cloud is seeking a Conversation AI Engineer to join their team and drive the development of virtual agent solutions using platforms like Dialogflow. This role combines technical expertise in conversational AI with customer-facing responsibilities, making it ideal for engineers passionate about both AI technology and client solutions. As a Technical Solutions Consultant, you'll lead cross-functional teams and work directly with Google's largest advertising clients and product partners.

The position requires strong technical skills in building chatbots and voicebots, along with expertise in natural language processing and cloud-based conversational AI solutions. You'll be responsible for architecting and implementing Contact Center AI solutions while managing relationships with technical leads and executives. The role offers the opportunity to work with cutting-edge AI technology while having a direct impact on customer success.

This is an excellent opportunity for someone who wants to combine technical AI engineering with customer-facing consulting work at one of the world's leading technology companies. You'll be part of Google Cloud's mission to accelerate digital transformation across industries while working with enterprise-grade solutions and cutting-edge technology. The role offers exposure to both technical implementation and business strategy, making it ideal for engineers who want to develop both technical and consulting skills.

The position requires approximately 30% travel for client engagements and offers the chance to work from either Bengaluru or Gurugram. You'll be part of a team that's focused on innovation in conversational AI while helping shape the future of customer service technology. If you're passionate about AI, enjoy working directly with clients, and want to make an impact at scale, this role offers an excellent opportunity to do so at Google.

Last updated 2 months ago

Responsibilities For Conversation AI Engineer

  • Build virtual agent solutions on Google's core conversational AI platforms such as Dialogflow
  • Work with customer technical leads, client executives, and partners to scope, manage, and deliver successful implementations of Contact Center AI solutions
  • Interact with business partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks/issues, and timelines
  • Propose solution architectures and manage the deployment of cloud based virtual agent solutions
  • Travel approximately 30% of the time for client engagements

Requirements For Conversation AI Engineer

Python
  • Bachelor's degree in Computer Science or equivalent practical experience
  • Experience in computational Linguistics or Engineering
  • Experience in working with customers, executives, and technical leads
  • Experience in building chatbots or voicebots