Customer and Partner Solutions Engineer III, gTech

Google's gTech Users and Products (gUP) team is seeking a Customer and Partner Solutions Engineer III to join their Machine Learning (ML) Data Services team. This role combines technical expertise in machine learning with partner consultation, focusing on providing scalable solutions and troubleshooting for partners while advocating for product improvements. The position requires strong understanding of large language models and experience in customer support.

The role is part of gTech's mission to advocate for Google's users by creating helpful and trusted experiences across the product ecosystem. The ML Data Services team specifically provides scalable data services supporting numerous AI initiatives across Google, enhancing user experience and engagement.

Key responsibilities include providing technical ML expertise, partnering with Engineering and Product Management teams, troubleshooting model issues, and developing new methodologies for measuring Generative AI model performance. The ideal candidate will have strong programming experience (Java, Python, etc.), database knowledge, and significant experience with ML/AI applications.

The position offers a competitive compensation package including a base salary range of $123,000-$176,000 plus bonus, equity, and benefits. Located in either Boulder, CO or Sunnyvale, CA, this role provides an opportunity to work at the intersection of machine learning technology and customer solutions, helping shape the future of Google's AI products while ensuring partner success.