Customer and Partner Solutions Engineer III, gTech

Google's gTech Users and Products (gUP) division is seeking a Customer and Partner Solutions Engineer III to join their Machine Learning (ML) Data Services team. This role combines technical expertise in machine learning with partner consultation, focusing on providing scalable solutions and troubleshooting for partners while advocating for product improvements.

The position requires a strong understanding of large language models and experience in customer support. The successful candidate will work closely with the product team to gather partner feedback and improve products and services, with a particular emphasis on developing new methodologies to measure the performance and quality of complex Generative AI models.

The role offers a competitive base salary range of $123,000-$176,000, plus bonus, equity, and benefits. Located in either Boulder, CO or Sunnyvale, CA, this position requires 3 years of programming experience with languages like Java, C/C++, or Python, and database technologies. The ideal candidate will have experience with client-side web technologies and machine learning applications.

As part of gTech, you'll join a team that helps bring Google's products to life by supporting customers globally. The solutions are rooted in technical skill, product expertise, and a thorough understanding of customer needs. Whether developing bespoke solutions or new scalable tools, the focus is on ensuring customers benefit from the full potential of Google products.

The role combines technical troubleshooting with partner management, requiring both strong technical skills and excellent communication abilities. You'll be at the forefront of AI/ML technology, working with emerging technologies and methodologies while helping partners implement and optimize their solutions. This position offers an opportunity to impact Google's AI initiatives while working with cutting-edge technology in a collaborative environment.