Customer Engineer III, AI Infrastructure, Public Sector
Job Description
Google is seeking a Customer Engineer III to join their Public Sector team, focusing on AI Infrastructure. This is a senior technical role that combines deep expertise in machine learning technologies with customer-facing responsibilities. The position requires extensive experience with cloud native architecture and various ML frameworks including PyTorch, TensorFlow, and JAX.
The role involves working directly with government and public sector clients to accelerate their AI initiatives using Google's Hypercomputer technologies. You'll serve as both a technical and business advisor, providing guidance on solution design, accelerator/framework selection, and helping customers implement AI workloads effectively.
Key responsibilities include building trusted relationships with customer architects and engineering leaders, providing domain expertise in hardware accelerators (GPU/TPU), and making strategic recommendations on infrastructure and framework selection. The position requires an active TS Clearance with Polygraph and US citizenship due to potential access to classified information.
The compensation package is competitive, ranging from $147,000 to $218,000 base salary, plus bonus, equity, and comprehensive benefits. The role offers the opportunity to work with cutting-edge AI technologies while having a significant impact on public sector digital transformation.
This position is ideal for someone who combines deep technical knowledge in AI/ML with strong communication and customer relationship skills. You'll need to be comfortable presenting to executive leaders and technical stakeholders alike, while maintaining a thorough understanding of the latest developments in AI infrastructure and frameworks.
The role requires up to 40% travel and is based in either Reston, VA or Washington D.C. You'll be part of Google Public Sector's mission to bring Google's innovative technologies to government and educational institutions, helping them accelerate their digital transformations and achieve their missions more effectively.
Responsibilities For Customer Engineer III, AI Infrastructure, Public Sector
- Accelerate customer time-to-value on the largest AI Infrastructure and HPC workloads in Google Public Sector
- Build a trusted advisory relationship with customer architects, engineering leadership, and research teams
- Provide domain expertise around hardware accelerators (GPU/TPU), prevailing ML Frameworks
- Make recommendations on GPU/TPU hardware, framework selection, benchmarks, and model building
- Travel to customer sites, conferences, and other related events as required
Requirements For Customer Engineer III, AI Infrastructure, Public Sector
- Bachelor's degree or equivalent practical experience
- 10 years of experience with cloud native architecture in a customer-facing or support role
- Experience with frameworks for deep learning (e.g. PyTorch, Tensorflow, Jax, Ray, etc.)
- Experience engaging with, and presenting to, technical stakeholders and executive leaders
- Ability to travel up to 40% of the time as required
- Active TS Clearance with Polygraph
- Must be a US Citizen
Benefits For Customer Engineer III, AI Infrastructure, Public Sector
- Bonus
- Equity
- Benefits
