Product Solutions Engineer, Billing, Tech CoE

Google is seeking a Product Solutions Engineer to join their Billing Tech CoE team. This role combines technical expertise with customer support, requiring strong problem-solving abilities and communication skills. The position involves working directly with Google Ads customers as a technical consultant and trusted advisor, leveraging troubleshooting skills to identify root causes, develop solutions, and communicate effectively with various stakeholders.

The role offers a competitive compensation package including a base salary range of $123,000-$176,000, plus bonus, equity, and comprehensive benefits. This position is part of Google's gTech organization, which plays a crucial role in bringing Google's products and services to life through technical support and solutions development.

As a Product Solutions Engineer, you'll be responsible for solving complex technical issues, developing troubleshooting tools, and improving products based on customer feedback. The role requires 3 years of experience in system design or programming, along with strong technical troubleshooting skills. You'll work with AI-powered Ads products and platforms, requiring continuous learning and adaptation to new technologies.

The position offers opportunities for growth and impact, working with cross-functional teams including Product Management, Engineering, and Business Solutions. You'll be based in either Sunnyvale, CA or Boulder, CO, joining a global team that supports Google's advertising technology infrastructure.

This role is ideal for candidates who combine technical expertise with strong customer service skills, and who are passionate about solving complex problems while improving product experiences. The position offers the chance to work with cutting-edge technology while making a direct impact on Google's advertising ecosystem.