Technical Account Manager, Google Cloud Consulting

As a Technical Account Manager (TAM) at Google Cloud, you will help customers successfully adopt Google Cloud products. You will lead the successful adoption of Google Cloud at organizations, guiding them through the technical facets of their Google Cloud transformation journey. You will manage the successful delivery of Cloud Consulting engagements to drive customer adoption of Google Cloud services. In this role, you will regularly engage with various stakeholder groups, including leadership of enterprises and a cross-functional and geographically dispersed team.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Key Responsibilities: • Accelerate customer adoption of Google Cloud by leading the implementation journey. • Provide technical guidance and manage timelines, milestones, migration goals, and business transformation strategies. • Advocate for customer needs to overcome adoption blockers and drive new feature development. • Lead across multiple work streams and teams to maintain customer momentum. • Develop relationships with stakeholders to understand customer's business and develop strategic roadmaps. • Lead quarterly business reviews and executive sessions to better understand business and technical needs. • Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success. • Work with customers and Support to guide issues/escalations to resolution. • Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption.

This role offers a competitive salary range, bonus, equity, and comprehensive benefits package. Google is committed to diversity, equity, and inclusion, providing equal employment opportunities to all qualified candidates.