Technical Solutions Developer, Networking, Google Cloud
Description For Technical Solutions Developer, Networking, Google Cloud
Google Cloud is seeking a Technical Solutions Developer specializing in Networking to join their team. This role involves working closely with customers to resolve issues and improve product readiness for Google Cloud Platform. The ideal candidate will have a strong background in troubleshooting, customer advocacy, and coding experience. Key responsibilities include developing in-depth knowledge of Google Cloud technologies, acting as a subject matter expert, and working in a global team to provide 24-hour customer support. This position requires a Bachelor's degree in a technical field and 4 years of relevant experience. The role offers an opportunity to shape the future of cloud technology and work with cutting-edge tools in a dynamic, customer-focused environment. Join Google Cloud and be part of a team dedicated to transforming businesses through innovative cloud solutions.
Responsibilities For Technical Solutions Developer, Networking, Google Cloud
- Work with customers on their production deployments to resolve issues and achieve product readiness, availability, and scale
- Develop an in-depth understanding of Google Cloud's product technology and underlying architectures
- Act as consultant and subject matter expert for internal stakeholders
- Work as part of a team of developers/consultants that globally ensure 24-hour customer support
- Understand customer issues, advocate for their needs with internal teams
Requirements For Technical Solutions Developer, Networking, Google Cloud
- Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience
- 4 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., software, application, operational, process)
- Experience reading or debugging code with one of the following: Java, C, C++, .NET, Python, Shell, Perl, or JavaScript
