Google Cloud is seeking a Technical Solutions Developer to join their Workspace Support team. This role combines technical expertise with customer support, requiring strong debugging skills and deep understanding of distributed systems. As a Technical Solutions Developer, you'll be responsible for handling complex customer issues, providing level two support, and improving Google Workspace products and tools.
The position demands expertise in programming languages like Java, Python, or JavaScript, along with strong troubleshooting abilities. You'll work with various Internet technologies, including web-tech, email systems, networking, and identity management. The role involves analyzing datasets using SQL for performance monitoring and security investigations.
Working at Google Cloud means being part of a global team that provides 24/7 support to help customers transition to cloud solutions. You'll not only resolve technical issues but also contribute to improving products, tools, processes, and documentation. The role requires flexibility with work hours, including potential weekend shifts, to ensure continuous customer support.
This is an excellent opportunity for someone who combines technical depth with customer advocacy. You'll work closely with engineering, sales, and customer organizations while having the chance to impact Google Cloud's products and services. The position offers the backing of Google's resources while working on cutting-edge cloud technology that serves customers across 200+ countries.