Google Cloud Platform is seeking a Technical Solutions Engineer to join their Infrastructure and Storage team. This role is integral to helping customers transform their businesses using cloud technology. As a Technical Solutions Engineer, you'll be part of a global team providing 24/7 support to customers transitioning to Google Cloud. You'll tackle technical challenges through debugging, networking, system administration, and coding/scripting while making products more accessible through improvements to tools, processes, and documentation.
The position requires strong technical expertise in network infrastructure, programming languages like Java, Python, or JavaScript, and system administration. You'll work closely with Engineering, Sales, and customer organizations to resolve technical obstacles and enhance Google Cloud services. The role involves managing customer issues through diagnosis and resolution, developing tools for faster problem-solving, and maintaining close collaboration with Product and Engineering teams.
This is an excellent opportunity for someone with a strong technical background who enjoys problem-solving and customer interaction. The role offers exposure to cutting-edge cloud technology and the chance to impact how businesses worldwide adopt and use Google Cloud services. The position requires shift work and may include weekend hours, making it ideal for flexible, dedicated professionals passionate about cloud technology and customer success.
Working at Google Cloud means joining a team that's driving digital transformation across industries, with access to Google's advanced technology and tools. The role combines technical expertise with customer service, making it perfect for those who want to bridge the gap between complex technology and practical business solutions.