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ServiceNow Junior Admin/Junior Developer

A multinational professional services firm providing advisory, tax, and independent audit services with $2.7 billion in revenues.
Dublin, IrelandBelfast, UK
Backend
Entry-Level Software Engineer
Hybrid
5,000+ Employees
1+ year of experience
Enterprise SaaS

Job Description

Grant Thornton is seeking a motivated ServiceNow Junior Administrator/Developer to support their enterprise-scale IT service management initiatives. This role is part of GT's IT vision centered around Application Modernization, AI, and Data. The position offers an excellent opportunity for someone early in their ServiceNow career to grow while working on platform development, configuration, and maintenance. The role involves working with various ServiceNow applications including ITSM, ITOM, SAM, and SecOps. As part of a collaborative team, you'll participate in Agile development processes, handle platform administration, and contribute to integration efforts. The position requires hybrid work with at least two days in office. Grant Thornton provides a supportive environment focused on professional growth, with access to a global network spanning 149 countries. The company emphasizes diversity, inclusion, and work-life balance, offering comprehensive benefits and recognition programs. This role is ideal for candidates looking to develop their ServiceNow expertise while working on enterprise-level solutions in a professional services environment.

Last updated 2 months ago

Responsibilities For ServiceNow Junior Admin/Junior Developer

  • Assist in configuration and customization of ServiceNow applications
  • Support day-to-day administration tasks
  • Participate in Agile ceremonies
  • Develop and maintain catalog items, workflows, business rules, and scripts
  • Help troubleshoot and resolve platform issues
  • Assist with testing, documentation, and deployment
  • Support integration efforts with other enterprise systems
  • Stay current with ServiceNow releases

Requirements For ServiceNow Junior Admin/Junior Developer

JavaScript
  • Bachelor's degree in Information Systems, Computer Science, or related field
  • 1-3 years of experience in IT support or development
  • Basic understanding of ServiceNow architecture and scripting
  • Familiarity with ITIL concepts
  • Strong problem-solving skills
  • Excellent communication and documentation skills
  • ServiceNow Certified System Administrator (CSA) or working toward certification
  • Experience with Agile methodologies
  • Familiarity with REST APIs, JSON

Benefits For ServiceNow Junior Admin/Junior Developer

Medical Insurance
Dental Insurance
Vision Insurance
  • Comprehensive benefits package
  • Professional development opportunities
  • Recognition through 'Shout Out' scheme
  • Hybrid work model

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