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ServiceNow Junior Admin/Junior Developer

A multinational professional services firm providing advisory, tax, and independent audit services with $2.7B in revenue and 13,000 professionals.
Dublin, IrelandBelfast, UK
Backend
Entry-Level Software Engineer
Hybrid
5,000+ Employees
1+ year of experience
Enterprise SaaS

Job Description

Grant Thornton is seeking a motivated ServiceNow Junior Administrator/Developer to join their IT team. This role is perfect for early-career professionals looking to grow in ServiceNow development and administration. The position involves working with enterprise-scale IT service management initiatives, focusing on configuring and customizing ServiceNow applications, developing workflows, and maintaining platform functionality. The role offers hybrid working arrangements requiring at least two days per week in office.

The company recently merged Grant Thornton Advisors LLC and Grant Thornton Ireland to form a powerful multinational platform with $2.7 billion in revenues and nearly 60 offices across the U.S., Ireland, the UAE, and other territories. With a global network spanning 149 countries and 68,000 professionals, they provide comprehensive advisory, tax, and audit services.

The ideal candidate will have 1-3 years of relevant experience, with knowledge of ServiceNow architecture and JavaScript scripting. They'll work on various aspects of the ServiceNow platform, from user management to system integration, while following Agile methodologies. The role offers growth opportunities in a collaborative environment focused on digital transformation.

Grant Thornton emphasizes equity, diversity, and inclusion, offering a workplace culture where different perspectives are valued. They provide comprehensive benefits and a recognition program called 'Shout Out' to celebrate achievements. This position represents an excellent opportunity to join a growing global firm while developing expertise in ServiceNow development and administration.

Last updated a month ago

Responsibilities For ServiceNow Junior Admin/Junior Developer

  • Configure and customize ServiceNow applications including ITSM, ITOM, SAM, BCM, Now Assist, SecOps
  • Support day-to-day administration tasks such as user management, access controls, and platform maintenance
  • Participate in Agile ceremonies and collaborate with the ServiceNow team
  • Develop and maintain catalog items, workflows, business rules, UI policies, and client/server scripts
  • Help troubleshoot and resolve platform issues and incidents
  • Assist with testing, documentation, and deployment of new features
  • Support integration efforts with other enterprise systems
  • Stay current with ServiceNow releases and participate in platform upgrade activities

Requirements For ServiceNow Junior Admin/Junior Developer

JavaScript
  • Bachelor's degree in Information Systems, Computer Science, or related field
  • 1-3 years of experience in IT support, system administration, or application development
  • Basic understanding of ServiceNow architecture, modules, and scripting (JavaScript, Glide)
  • Familiarity with ITIL concepts and service management processes
  • Strong problem-solving skills and attention to detail
  • Excellent communication and documentation skills
  • ServiceNow Certified System Administrator (CSA) or working toward certification

Benefits For ServiceNow Junior Admin/Junior Developer

Medical Insurance
Dental Insurance
Vision Insurance
  • Hybrid work model
  • Professional development opportunities
  • Recognition program
  • Comprehensive benefits package

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