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Forward Deployed Engineer

AI Communication platform that builds and deploys AI workers to automate phone calls in the logistics industry.
$120,000 - $180,000
Frontend
Entry-Level Software Engineer
In-Person
11 - 50 Employees
AI · Logistics

Job Description

HappyRobot is revolutionizing the logistics industry with their AI-powered communication platform. As a Series A company backed by a16z and YC, they're building AI workers that automate critical communication tasks like phone calls, emails, and messages.

The Forward Deployed Engineer role represents a unique opportunity to blend technical development with customer engineering. You'll be at the forefront of implementing AI solutions that transform how logistics companies handle their communication needs - from simple check calls with truck drivers to complex contract negotiations between enterprises.

This position is perfect for engineers who are passionate about AI/ML and want to make a direct impact on customer success. You'll work with cutting-edge technologies including React, TypeScript, Node.js, and Python, while also getting hands-on experience with LLM prompting and voice AI systems. The role requires both strong technical skills and excellent communication abilities, as you'll be working closely with customers to ensure they get maximum value from the platform.

HappyRobot is experiencing rapid growth and is on track for double-digit ARR. They're looking for individuals with a founder mindset - those who take ownership, work independently, and thrive in a fast-paced environment. The company culture emphasizes autonomy and impact, allowing engineers to take full ownership of projects and ship features quickly.

The compensation package is competitive, including both salary and equity in a high-growth startup. You'll be joining a world-class team of engineers and builders who are passionate about using AI to solve real-world problems in the logistics industry. The company believes that voice will become a much more prevalent interface for digital systems, and they're building the foundational tools to make that future possible.

Last updated 2 months ago

Responsibilities For Forward Deployed Engineer

  • Work closely with customers from onboarding through ongoing platform use
  • Ensure customers maximize value of HappyRobot's AI platform
  • Build new features and entire MVPs
  • Handle LLM prompting and tuning of voices and transcribers
  • Manage API integrations with various third-party systems

Requirements For Forward Deployed Engineer

React
TypeScript
Node.js
Python
  • Comfortable with Full-Stack: React, TypeScript, Node.js
  • Strong proficiency in Python with hands-on experience
  • Experience building AI/ML applications
  • Ability to manage APIs and integrate with third-party systems
  • LLM prompting and tuning experience
  • Excellent communication skills
  • Ability to prioritize and manage multiple projects
  • Founder Mindset: Hard work + independence + ownership

Benefits For Forward Deployed Engineer

Equity
  • Competitive salary + equity in a high-growth startup
  • Work with world-class team of engineers
  • Opportunity to work at high-growth AI startup

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