Forward Deployed Engineer

HappyRobot is revolutionizing communication in the logistics industry through their AI worker platform. The company has successfully raised a Series A round from a16z and YC, demonstrating strong market validation and growth potential.

As a Forward Deployed Engineer, you'll play a crucial role bridging technical development and customer success. The position requires both strong technical skills in Python and excellent communication abilities to work effectively with stakeholders. You'll be responsible for customer onboarding, platform integration, and ensuring clients maximize value from HappyRobot's AI solutions.

The ideal candidate should be comfortable with full-stack development (React, TypeScript, Node.js), have experience with AI/ML applications, and excel at API integration. Key responsibilities include LLM prompting, voice/transcriber tuning, and building new features or MVPs. The role demands strong project management skills and a founder mindset focused on ownership and independence.

HappyRobot offers an exciting opportunity to work at a high-growth AI startup backed by top investors. The company provides competitive compensation including equity, comprehensive benefits (healthcare, dental, vision), and the chance to work with a world-class team of engineers and builders. Their mission is to make voice interfaces more prevalent in digital systems, particularly in logistics where communication is crucial for operations like freight booking, tracking, and payments.

The company primarily serves freight brokers, 3PLs, freight forwarders, shippers, warehouses, and other supply chain enterprises. Their AI agents handle various communication channels including phone calls, email, and messages, streamlining operations and improving efficiency in the logistics sector.