Forward Deployed Engineer

HappyRobot is revolutionizing the logistics industry with their innovative AI communication platform. As a Forward Deployed Engineer, you'll be at the intersection of customer success and technical development, helping to shape the future of automated communication in logistics.

The company has recently raised a Series A round from prestigious investors including a16z and YC, demonstrating strong market validation and potential for growth. Their platform specializes in automating various communication channels including phone calls, emails, and messages, particularly focused on the logistics sector where communication is crucial for operations like freight booking, status checks, and payment processing.

This role offers a unique opportunity for engineers who want to combine technical expertise with customer-facing responsibilities. You'll be working with a diverse tech stack including React, TypeScript, Node.js, and Python, while also getting hands-on experience with cutting-edge AI/ML applications and LLM technologies. The position requires both strong technical skills and excellent communication abilities, as you'll be working directly with customers to ensure successful implementation and optimization of HappyRobot's solutions.

The ideal candidate should be comfortable with full-stack development, have experience with AI/ML applications, and possess a founder's mindset - combining hard work, independence, and ownership. You'll be responsible for building new features, managing integrations, and ensuring customers get maximum value from the platform.

What makes this role particularly exciting is the opportunity to work at the forefront of AI technology in a rapidly growing startup. You'll be joining a world-class team of engineers and builders, with the chance to take ownership of significant projects and make a real impact. The company offers competitive compensation including equity, and provides an environment that values autonomy and fast-paced execution.

HappyRobot's mission to make voice a more prevalent interface for digital systems positions them at the cutting edge of technological innovation. Their focus on the logistics industry, which heavily relies on communication for various operations, provides a clear and valuable use case for their technology. The company's rapid growth and backing from top investors indicate strong market potential and opportunities for professional growth.

This role would be particularly suitable for engineers who are excited about working with AI technology, enjoy customer interaction, and want to be part of a fast-growing startup that's transforming how businesses communicate. The position offers the perfect blend of technical challenges and business impact, with the opportunity to work on innovative solutions that are actively shaping the future of business communication in the logistics industry.