Site Reliability Engineer

HappyRobot is revolutionizing the logistics industry with their AI communication platform. As a Site Reliability Engineer, you'll play a crucial role in scaling operational resilience and maintaining system stability.

The company has successfully raised a Series A round from a16z and YC, demonstrating strong market validation and growth potential. Their AI workers automate various communication channels including phone calls, emails, and messages, primarily serving freight brokers, 3PLs, freight forwarders, and other supply chain enterprises.

In this role, you'll:

• Lead the charge on operational resilience and system stability
• Own debugging workflows and incident response
• Design and implement tools to improve system observability
• Help transition from reactive to proactive operations
• Build and maintain internal tooling for reliability
• Work with cutting-edge AI technology in a fast-paced environment

The ideal candidate should have hands-on experience with production systems, strong problem-solving skills, and proficiency in Python and Go. You'll be working with modern observability tools like Datadog, Prometheus, and Sentry.

This is a high-impact opportunity to shape reliability practices at a growing AI startup. You'll work alongside a world-class team of engineers and have significant autonomy in your role. The company offers competitive compensation including equity, and the chance to work on innovative AI technology that's transforming the logistics industry.

If you're passionate about building reliable systems at scale and want to be part of a fast-growing startup backed by top investors, this role offers the perfect blend of technical challenge and business impact.