Product Solution Engineer - Payments

HighLevel is a rapidly growing AI-powered, all-in-one white-label sales & marketing platform that serves over 2 million businesses globally. As a Product Solution Engineer focusing on Payments, you'll play a crucial role in bridging the gap between development and support teams, ensuring seamless customer experiences. The platform processes over 15 billion API hits daily and manages 470 terabytes of data across five databases, making it an exciting technical environment to work in.

The role combines technical expertise with customer-facing responsibilities, requiring strong problem-solving skills and deep understanding of payment systems, APIs, and databases. You'll be part of a global team of 1,500+ members across 15+ countries, working in a remote-first environment that values innovation and collaboration.

This position offers unique exposure to scaling a successful B2B SaaS startup, where you'll contribute to a platform that facilitates over 1.5 billion messages and generates 200 million leads monthly. The company culture emphasizes swift delivery through lean principles, bringing products to market in weeks rather than quarters.

As a well-funded and profitable company, HighLevel offers a dynamic work environment where every team member's contribution matters. You'll be involved in agile development processes, troubleshooting complex technical issues, and maintaining crucial documentation for payment-related systems. The role is perfect for someone who combines technical acumen with strong communication skills and a passion for customer success.