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ServiceNow - Senior Developer/ Administrator

A genomics technology company transforming human health through early disease detection and diagnosis.
Backend
Senior Software Engineer
In-Person
5,000+ Employees
6+ years of experience
Healthcare · Enterprise SaaS

Job Description

Illumina is seeking a Senior ServiceNow Developer/Administrator to join their team in Bengaluru, India. This role sits at the intersection of IT infrastructure and development, focusing on ServiceNow platform development and administration with emphasis on ITOM, ITSM, and ITAM. The position requires a seasoned professional with 6 years of IT development experience, including 4 years specifically with ServiceNow.

As a Senior Developer/Administrator, you'll be part of an Agile Scrum development team, working on critical infrastructure that supports Illumina's mission to expand access to genomic technology and transform human health through early disease detection and diagnosis. You'll be responsible for developing and maintaining ServiceNow components, managing the Configuration Management Database (CMDB), and ensuring optimal performance of Discovery tools and plugins.

The ideal candidate will bring deep technical expertise in ServiceNow mid-server architecture, strong knowledge of IT Infrastructure, and proficiency in various web technologies and scripting languages. You'll work closely with cross-functional teams including Compute, Server, Cloud, and Network teams to ensure proper system configuration and access management.

This role offers the opportunity to work at a company that's making a real difference in healthcare and human lives through genomic technology. Illumina provides a collaborative environment with strong emphasis on belonging and inclusion, offering equal opportunities regardless of background. The company maintains a zero-net gap in pay and provides various Employee Resource Groups for career development and cultural awareness.

Working at Illumina means being part of something bigger than yourself, where every role has the potential to impact billions of lives. If you're passionate about technology, healthcare, and making a difference in the world, this role offers the perfect blend of technical challenges and meaningful impact.

Last updated a month ago

Responsibilities For ServiceNow - Senior Developer/ Administrator

  • Develop ServiceNow components including workflows, audits, business rules, and catalog items
  • Build, configure, and maintain the CMDB via enhancements and projects
  • Configure Discovery schedules, probes, sensors, patterns, and identification rules
  • Work with Compute, Server, Cloud and Network teams for access and permissions setup
  • Troubleshoot Discovery Errors related to credentials, classifications, patterns, network access
  • Monitor and optimize Discovery and plugins performance
  • Perform assessments with Configuration and IT Services teams

Requirements For ServiceNow - Senior Developer/ Administrator

JavaScript
Node.js
  • 6 years IT development experience with 4 years as ServiceNow developer
  • Deep understanding of ServiceNow mid-server architecture
  • Strong knowledge of IT Infrastructure including Servers, Network equipment, Storage devices, PCs
  • Experience in ServiceNow scripting including JavaScript, Angular JS, Bootstrap and Jelly Script
  • Expertise in Web technologies (Web Services, XML, HTML, CSS, HTTP)
  • Bachelor of Science in Computer Science, Business, or related field preferred
  • Experience with ServiceNow's Common Services Data Model (CSDM) preferred
  • Experience working in regulated environment within global company preferred
  • Knowledge of ITIL processes or ServiceNow Admin/CMDB Certifications preferred

Benefits For ServiceNow - Senior Developer/ Administrator

Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
  • Zero-net gap in pay regardless of gender, ethnicity, or race
  • Employee Resource Groups (ERG) for career development
  • Comprehensive benefits package including medical, dental, and vision insurance
  • Parental leave

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