Implementation Engineer

Impact.com, the world's leading partnership management platform, is seeking an Implementation Engineer to join their team in Shanghai. This role sits at the intersection of technical implementation and client success, requiring both technical expertise and strong communication skills. The Implementation Engineer will be responsible for designing and executing technical solutions for clients, managing integrations, and providing technical consulting during both pre-sale and post-sale phases.

The position offers an excellent opportunity to work with cutting-edge partnership automation technology while serving global enterprise brands like Walmart, Uber, Shopify, and L'Oreal. The role requires 1-3 years of SaaS experience and combines technical skills (JavaScript and API development) with client-facing responsibilities.

Impact.com offers a compelling work environment with a strong focus on work-life balance and professional development. The company provides comprehensive benefits including unlimited PTO, health insurance, mental health support, and equity participation through RSUs. The hybrid work model offers flexibility while maintaining team collaboration.

The ideal candidate will have a computer science or information systems background, strong technical capabilities, and excellent bilingual communication skills in both English and Mandarin. This role is perfect for someone who enjoys both technical problem-solving and client interaction, with opportunities to grow within a rapidly expanding global technology company.