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Sr IT Operations Engineer, Mobile Device & Mac Book Deployment

Global consumer goods company known for personal care products and paper-based goods, serving over 1.3 billion people in 150+ countries.
Neenah, WI 54956, USAAtlanta, GA, USADallas, TX, USA
$105,740 - $130,620
DevOps
Senior Software Engineer
Hybrid
5,000+ Employees
7+ years of experience
Enterprise SaaS

Job Description

Kimberly-Clark, a global leader in personal care products with iconic brands like Huggies®, Kleenex®, and Kotex®, is seeking a Senior IT Operations Engineer to join their technology team. This role combines technical expertise in mobile device management and MacBook deployment with a focus on operational excellence.

The position offers a competitive salary range of $105,740 – $130,620 USD and comes with comprehensive benefits including medical, dental, and vision coverage, 401(k) with profit sharing, and various support programs for education and work-life balance. The role supports a hybrid work model, providing flexibility while maintaining meaningful office presence.

As the Sr IT Operations Engineer, you'll be responsible for driving operational excellence through ownership of mobility and MAC platforms, providing high-level technical support, and maintaining the technical infrastructure while identifying improvement opportunities. The ideal candidate will bring 7+ years of customer support experience and 5+ years of mobility platform expertise.

The role requires strong technical capabilities in mobile device management, particularly with Apple iOS, Intune, and JAMF. You'll work in a global, virtual environment, collaborating across different time zones and cultures. This position is perfect for someone who combines technical expertise with strong customer service skills and a drive for continuous improvement.

Kimberly-Clark offers a performance-driven culture that values sustainability, inclusion, and career development. With a 150-year history of market leadership and a commitment to innovation, the company provides an environment where you can make a real impact while working with world-renowned brands that serve billions of people globally.

Last updated 5 days ago

Responsibilities For Sr IT Operations Engineer, Mobile Device & Mac Book Deployment

  • Drive Operational Excellence through ownership and accountability of the mobility and MAC platforms
  • Provide Customer Support and drive escalation when necessary
  • Drive growth of functional and technical expertise
  • Maintain functional and technical structure of the platforms while looking for opportunities to continuously improve

Requirements For Sr IT Operations Engineer, Mobile Device & Mac Book Deployment

Linux
  • Verbal and written fluency in English
  • College Bachelor Degree
  • 5+ years experience in mobility platform analysis, configuration, deployment, and support
  • 7+ years experience providing customer support and technical support to senior managers
  • Experience with Apple IOS
  • Experience with Intune and JAMF
  • Ability to work in a virtual team across different cultures and time zones
  • Comprehensive knowledge of technical specialisms and current developments
  • Project and change management experience

Benefits For Sr IT Operations Engineer, Mobile Device & Mac Book Deployment

401k
Medical Insurance
Dental Insurance
Vision Insurance
Education Budget
Relocation Benefits
  • Medical coverage with no waiting periods
  • Dental coverage
  • Vision coverage
  • On-site fitness center access
  • Flexible Savings and spending accounts
  • Income protection insurance
  • Education support
  • Adoption assistance
  • Relocation support
  • Childcare assistance
  • 401(k) and Profit Sharing plan