Taro Logo

Service NOW Developer

KION Group is among the world's leading suppliers of industrial trucks and supply chain solutions, specializing in forklift trucks, warehouse automation, and logistics solutions.
Guadalupe, Nuevo Leon, Mexico
Backend
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS

Job Description

KION Group, a global leader in industrial trucks and supply chain solutions, is expanding its IT capabilities with a new IT Service Hub in Guadalupe, Mexico. As a ServiceNow Developer, you'll join their global team responsible for IT Service Management tools. This role offers an exciting opportunity to shape the digital transformation of a Fortune 500 company with over 42,000 employees worldwide.

The position requires a seasoned professional with 5-8 years of experience in IT/ITSM, specifically with deep expertise in ServiceNow development. You'll be responsible for developing and maintaining ServiceNow platform configurations, driving technical solutions, and ensuring seamless integration with various enterprise systems. The role combines technical expertise with leadership opportunities, as you'll be working with global teams and providing platform training to stakeholders.

This is an excellent opportunity for a ServiceNow expert looking to make a significant impact in a growing organization. You'll be working with modern technologies, handling integrations with various enterprise systems, and contributing to the company's digital transformation journey. The position offers comprehensive benefits including medical care, insurance, flexible working hours, and international project opportunities.

The ideal candidate should possess strong technical skills in ServiceNow, have relevant certifications, and be comfortable working in a global environment. Knowledge of ITIL and Agile methodologies is essential, and strong communication skills are crucial as you'll be interfacing with stakeholders across different levels of the organization.

Last updated 2 months ago

Responsibilities For Service NOW Developer

  • Recommend, develop and maintain the ServiceNow platform configuration & customized solutions
  • Translate business and technical requirements into design elements
  • Support and drive development in alignment with the ServiceNow architect and roadmap
  • Provide technical support for the ServiceNow platform
  • Drive development in alignment with platform governance
  • Use case design and development with business cooperation
  • Provide training on the ServiceNow platform to stakeholders
  • Work cross-functionally with other application developers

Requirements For Service NOW Developer

  • 5-8 years of IT/ITSM tool experience with 5+ years as ServiceNow developer
  • Knowledge of ServiceNow integration across enterprise platforms
  • Experience in leading projects and teams in global setup
  • At least 2 Certified Implementation Specialist (CIS) Certifications
  • Experience with ITIL and Agile project methodology
  • Fluent English (German is a plus)
  • Experience in design and implementation of ServiceNow solutions

Benefits For Service NOW Developer

Medical Insurance
  • Flexible working hours
  • Private medical care
  • Group insurance
  • Extensive training opportunities
  • Attractive remuneration
  • Stable employment
  • International project opportunities