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Service NOW Developer

KION Group is a leading global provider of industrial trucks and supply chain solutions, operating through brands like Linde, STILL, and Dematic.
Guadalupe, Nuevo Leon, Mexico
Backend
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS

Job Description

KION Group, a global leader in industrial trucks and supply chain solutions, is expanding its IT capabilities by establishing a new IT Service Hub in Guadalupe, Mexico. As part of KION Business Services, they're seeking a ServiceNow Developer to join their global team.

The role offers an exciting opportunity to work with one of the largest and fastest-growing companies in its industry. As a ServiceNow Developer, you'll be responsible for developing and maintaining the ServiceNow platform configuration and customized solutions for KION Group. You'll work on implementing solutions ranging from IT Service Management to Customer Service Management, while collaborating with cross-functional teams globally.

The ideal candidate should have 5-8 years of IT/ITSM experience, with at least 5 years specifically as a ServiceNow developer. Strong technical expertise is required, including proven knowledge of ServiceNow integration across different enterprise platforms and middleware. The role demands at least 2 Certified Implementation Specialist (CIS) Certifications, with ServiceNow Certified Technical Architect (CTA) being an advantage.

The position offers attractive benefits including flexible working hours, private medical care, group insurance, and extensive training opportunities. You'll have the chance to participate in international projects and significantly influence the company's IT development. The role provides stable employment with a comprehensive social package and the opportunity to work with a diverse, global team.

Working at KION Group means joining a company with over 42,000 employees worldwide, operating in more than 100 countries. The company's culture is built on core values of Integrity, Collaboration, Courage, and Excellence. This role offers the perfect opportunity for a skilled ServiceNow developer looking to make a significant impact in a global organization while working on cutting-edge IT solutions and comprehensive Business and IT transformations.

Last updated 2 months ago

Responsibilities For Service NOW Developer

  • Recommend, develop and maintain the ServiceNow platform configuration & customized solutions
  • Translate business and technical requirements into design elements
  • Support and drive development in alignment with the ServiceNow architect and roadmap
  • Provide technical support for the ServiceNow platform
  • Drive development in alignment with platform governance
  • Use case design and development with business cooperation
  • Provide training on the Service Now platform to stakeholders
  • Work cross-functionally with other application developers

Requirements For Service NOW Developer

  • 5-8 years of IT/ITSM tool experience with 5+ years as ServiceNow developer
  • Knowledge of ServiceNow integration across enterprise platforms
  • Experience in leading projects and teams in global setup
  • At least 2 Certified Implementation Specialist (CIS) Certifications
  • Experience with ITIL and Agile project methodology
  • Fluent English (German is a plus)
  • Experience in design and implementation of ServiceNow solutions

Benefits For Service NOW Developer

Medical Insurance
  • Flexible working hours
  • Private medical care
  • Group insurance
  • Extensive training opportunities
  • Stable employment
  • Attractive remuneration
  • International project participation