Taro Logo

Service NOW Developer

KION Group is a global leader in industrial vehicles and supply chain solutions with over 42,000 employees worldwide.
Guadalupe, Nuevo Leon, Mexico
Backend
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS

Job Description

KION Group, a global leader in industrial vehicles and supply chain solutions, is seeking a Service NOW Developer for their IT Service Hub in Guadalupe, Mexico. This role is part of their ServiceNow Platform Global Team, responsible for IT Service Management tools across the organization. The position offers an exciting opportunity to join a fast-growing company with over 42,000 employees worldwide.

The ideal candidate will have 5-8 years of IT/ITSM experience, with at least 5 years specifically as a ServiceNow developer. They should possess strong technical skills in ServiceNow platform configuration, integration, and customization. The role requires expertise in both ITSM and CSM platforms, along with experience in enterprise platform integration.

Key responsibilities include developing and maintaining ServiceNow solutions, providing technical support, driving development aligned with architecture and governance, and training stakeholders on new features. The position offers significant influence on company IT development and participation in international projects.

The company provides an attractive compensation package including medical care, group insurance, and flexible working hours. This role presents an excellent opportunity for career growth within a stable, global organization committed to innovation in industrial automation and supply chain solutions.

KION Group values integrity, collaboration, courage, and excellence, making it an ideal environment for professionals seeking to make a significant impact in enterprise software development. The position requires fluent English, with German language skills considered a plus. The role combines technical expertise with leadership opportunities, making it perfect for experienced ServiceNow developers looking to advance their careers in a global setting.

Last updated 2 months ago

Responsibilities For Service NOW Developer

  • Recommend, develop and maintain the ServiceNow platform configuration & customized solutions
  • Translate business and technical requirements into design elements
  • Support and drive development in alignment with the ServiceNow architect and roadmap
  • Provide technical support for the ServiceNow platform
  • Drive development in alignment with platform governance
  • Use case design and development with business cooperation
  • Provide training on the Service Now platform to stakeholders
  • Work cross-functionally with other application developers

Requirements For Service NOW Developer

  • 5-8 years of IT/ITSM tool experience with 5+ years as ServiceNow developer
  • Knowledge of ServiceNow integration across enterprise platforms
  • Experience in leading projects and teams in global setup
  • At least 2 Certified Implementation Specialist (CIS) Certifications
  • Experience with ITIL and Agile project methodology
  • Fluent English (German is a plus)
  • Experience in design and implementation of ServiceNow solutions

Benefits For Service NOW Developer

Medical Insurance
Vision Insurance
Dental Insurance
  • Attractive remuneration based on experience
  • Opportunity to work in fast growing worldwide company
  • Participation in international projects
  • Flexible working hours
  • Stable employment
  • Private medical care
  • Group insurance
  • Extensive training