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Service NOW Developer

KION Group is a global leader in industrial trucks and supply chain solutions, employing over 42,000 people worldwide.
Guadalupe, Nuevo Leon, Mexico
Backend
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS

Job Description

KION Group, a global leader in industrial trucks and supply chain solutions, is expanding its IT capabilities with a new IT Service Hub in Guadalupe, Mexico. As a ServiceNow Developer, you'll join their global team responsible for IT Service Management tools. This role offers an exciting opportunity to work on comprehensive Business and IT transformations while being part of a growing worldwide organization.

The position requires a seasoned professional with 5-8 years of experience in IT/ITSM tools, with deep expertise in ServiceNow development. You'll be responsible for developing and maintaining ServiceNow platform configurations, translating business requirements into technical solutions, and providing platform support across the organization. The role combines technical expertise with leadership opportunities, as you'll be working with global teams and leading projects.

The company offers an attractive compensation package including medical care, insurance, and extensive training opportunities. You'll have the flexibility to manage your working hours and the chance to participate in international projects that have significant impact on the company's IT development. KION Group's stable environment and growth trajectory make this an excellent opportunity for a ServiceNow specialist looking to make their mark in a global enterprise setting.

The ideal candidate will possess at least two Certified Implementation Specialist (CIS) Certifications, with ServiceNow Certified Technical Architect (CTA) being an advantage. Strong communication skills and fluent English are essential, as you'll be working with stakeholders across different regions. The role offers significant growth potential within KION's expanding IT organization and the chance to shape the future of their service delivery platform.

Last updated 2 months ago

Responsibilities For Service NOW Developer

  • Recommend, develop and maintain the ServiceNow platform configuration & customized solutions
  • Translate business and technical requirements into design elements
  • Support and drive development in alignment with the ServiceNow architect and roadmap
  • Provide technical support for the ServiceNow platform
  • Drive development in alignment with platform governance
  • Use case design and development with business cooperation
  • Provide training on the Service Now platform to stakeholders
  • Work cross-functionally with other application developers

Requirements For Service NOW Developer

  • 5-8 years of IT/ITSM tool experience with 5+ years as ServiceNow developer
  • Knowledge of ServiceNow integration across enterprise platforms
  • Experience in leading projects and teams in global setup
  • At least 2 Certified Implementation Specialist (CIS) Certifications
  • Experience with ITIL and Agile project methodology
  • Fluent English (German is a plus)
  • Experience in design and implementation of ServiceNow solutions

Benefits For Service NOW Developer

Medical Insurance
Vision Insurance
Dental Insurance
  • Attractive remuneration based on experience
  • Opportunity to work in fast growing worldwide company
  • Participation in international projects
  • Flexible working hours
  • Stable employment
  • Private medical care
  • Group insurance
  • Extensive training