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Associate Platform Engineer

Manulife is a leading international financial services provider, helping people make decisions easier and lives better.
$45,000 - $84,000
DevOps
Entry-Level Software Engineer
Hybrid
5,000+ Employees
1+ year of experience
Finance

Job Description

Manulife, a leading international financial services provider, is seeking an Associate Platform Engineer to join their Observability and Resiliency team. This role presents an exciting opportunity for someone passionate about building solutions using AI ops tools and improving system reliability.

The position involves working with cutting-edge technologies and tools to enhance application monitoring and performance visibility. As an Associate Platform Engineer, you'll be responsible for building and maintaining monitoring solutions, creating dashboards, and implementing AI operations platforms. The role requires a blend of technical expertise in tools like NodeJS, Python, and various monitoring platforms, along with strong communication skills to bridge technical and business perspectives.

The ideal candidate should have 1-3+ years of industry experience and strong foundations in modern development practices. Key technical requirements include experience with NodeJS/JavaScript, PowerShell/Python scripting, and familiarity with monitoring tools like New Relic, Dynatrace, and AI Operations tooling. Knowledge of cloud platforms, particularly Azure Kubernetes Services (AKS), is highly valued.

Manulife offers a comprehensive benefits package including health, dental, vision, and mental health coverage, along with various insurance options and retirement benefits. The company promotes a flexible, hybrid work environment and emphasizes work-life balance through generous paid time off policies.

This role offers significant growth potential within a global organization that's committed to digital innovation and customer-centric solutions. You'll be part of a collaborative team that values creativity, continuous learning, and technical excellence. The position provides an excellent opportunity to work with modern technologies while contributing to solutions that make a real impact on customer experience and system reliability.

Last updated 5 hours ago

Responsibilities For Associate Platform Engineer

  • Consulting with other teams to provide application monitoring strategy
  • Building enhancements within AI Operations platform
  • Building new application monitors, dashboards, and creative solutions
  • Performing root cause analysis and uncovering application issues
  • Creating visibility of data and helping partners understand this data
  • Supporting and enhancing current toolset
  • Promoting reliability engineering
  • Managing communications with business stakeholders
  • Providing reliable and scalable platform experience to engineers
  • Investigating new platform solutions
  • Monitoring, analyzing and optimizing software architecture

Requirements For Associate Platform Engineer

JavaScript
Node.js
Python
Kubernetes
  • 1 to 3+ years industry experience working in a technical role in IT
  • Coding experience with NodeJs or JavaScript
  • Experience with PowerShell scripting or Python
  • Experience with monitoring tools: New Relic, Dynatrace, CA APM, PRTG
  • Experience with AI Operations tooling such as Moogsoft
  • Knowledge in AKS (Azure Kubernetes Services) preferred
  • Must be data driven
  • Must be self-driven with an appetite for learning
  • Clear, concise, tactful communication skills
  • Experience using Jenkins, GIT, Microsoft copilot preferred
  • Experience with Devo, Azure, PCF, Docker, Kubernetes preferred

Benefits For Associate Platform Engineer

Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Assistance
401k
  • Health insurance
  • Dental coverage
  • Mental health coverage
  • Vision insurance
  • Short and long-term disability
  • Life insurance
  • AD&D insurance
  • Adoption/surrogacy benefits
  • Wellness benefits
  • Employee assistance plans
  • Retirement savings plans
  • Global share ownership plan
  • Paid time off
  • Holidays
  • Personal days
  • Sick days

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