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Data Support Engineer

An e-commerce platform democratizing internet commerce for everyone in India, enabling small businesses to succeed online with zero commission and lowest shipping costs.
Data
Entry-Level Software Engineer
In-Person
1+ year of experience
E-Commerce

Job Description

Meesho, India's leading e-commerce platform, is seeking a Data Support Engineer to join their dynamic tech team in Bangalore. This role is crucial in maintaining the platform's big data applications that serve millions of daily orders with zero downtime.

The position offers an exciting opportunity to work with a team of self-starters who value speed over perfection and embrace failures as learning opportunities. As a Data Support Engineer, you'll be responsible for monitoring and maintaining big data applications, resolving support tickets, and ensuring system availability. The role requires strong Linux fundamentals and database knowledge, making it perfect for those with 1-3 years of experience who want to grow their technical expertise.

Meesho stands out as an employer by fostering a strong 'Founder's Mindset' and emphasizing continuous growth through regular 1-1s and open communication. The company culture balances high-impact work with a fun, collaborative environment where team members can engage in discussions about books, games, and share casual conversations over chai.

The company's mission of democratizing internet commerce for everyone in India adds meaningful purpose to the role. With over 1.75 million sellers registered on the platform, your work will directly impact small businesses across India. Meesho offers comprehensive benefits including medical insurance, wellness programs, parental support, and learning opportunities.

Working at Meesho means joining the top-rated e-commerce workplace on Glassdoor, where you'll be part of a team building solutions that serve the next billion Indian consumers. The company's focus on performance excellence, coupled with their people-centric culture and extensive benefits package, makes this an excellent opportunity for engineers looking to make a significant impact while growing their careers.

Last updated 17 days ago

Responsibilities For Data Support Engineer

  • Monitor, manage and maintain Big data-based applications
  • Triage and resolve support tickets related to application functionality, performance, and system availability
  • Provide prompt service to platform users and adhere to strict SLAs
  • Perform problem determination, workaround resolution, root cause analysis, major incident management
  • Maintain solution and application support documentation
  • Proactively detect and resolve issues
  • Install/manage backup and monitor applications

Requirements For Data Support Engineer

Linux
  • 1-3 years of experience
  • Strong Linux Fundamentals
  • Database fundamentals and SQL queries

Benefits For Data Support Engineer

Medical Insurance
Mental Health Assistance
Parental Leave
Relocation Benefits
  • Comprehensive medical insurance for employees and families
  • Wellness programs including telehealth
  • Gym & recreational discounts
  • Generous leave policies
  • Parental support benefits
  • Retirement benefits
  • Learning and development assistance
  • Salary advance support
  • Relocation assistance
  • Flexible benefits plans

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