Principal Software Engineer

Microsoft's Azure Customer Experience (CXP) team is seeking a Principal Software Engineer to join their mission of transforming Microsoft Cloud customers into fans. This role is part of the Azure Reliability team, a multidisciplinary engineering organization dedicated to making "Azure the safest and most reliable Cloud."

As a Principal Software Engineer, you'll work with Azure Site Reliability Engineering (SRE) teams to improve reliability fundamentals through software engineering operational improvements. The role emphasizes long-lasting platform enhancements over repetitive manual operations. You'll contribute to product fundamentals and architecture, share knowledge, and create reusable solutions that benefit multiple teams and products.

The position offers a flexible work arrangement with up to 50% work from home and occasional in-office meetings in Charlotte, NC. You'll be part of a customer-obsessed team that orchestrates deep engagements in incident management, support, and enablement. The role involves analyzing and amplifying customer voices within the team and across the Cloud + AI organization.

Microsoft offers a comprehensive benefits package including industry-leading healthcare, educational resources, savings and investments, parental leave, and generous time away. The base salary range for this role is $137,600 - $267,000 per year, with higher ranges for specific locations like the San Francisco Bay area and New York City metropolitan area.

The ideal candidate will bring 10+ years of technical engineering experience, strong expertise in distributed systems design, and proficiency in languages like C#, Java, C/C++, or Golang. You'll need to demonstrate leadership in mentoring others, driving best practices, and resolving major incidents while maintaining a growth mindset and commitment to continuous learning.

This is an excellent opportunity for a seasoned engineer who wants to make a significant impact on cloud reliability while working with cutting-edge technologies in an inclusive, collaborative global team environment.