Sr Customer Technical Engineer - Met Office

Microsoft's Azure Customer Experience (CXP) team is seeking a senior-level Customer Technical Engineer to work on HPC environments and drive reliability engineering excellence. This role combines deep technical expertise with customer-facing responsibilities, focusing on improving service reliability and customer experience in the Azure cloud platform.

The position involves working in a fast-paced, agile environment where you'll be empowered to shape the future of Microsoft's cloud services. The role requires a blend of technical prowess in software engineering, operational excellence in service reliability, and strong customer engagement skills. You'll be responsible for building and enhancing tooling solutions, collaborating with engineering teams, and being the primary technical contact for enterprise customers.

The ideal candidate will have extensive experience in software engineering or systems administration, with a strong background in service reliability and performance optimization. You'll work with cutting-edge technology alongside world-class engineers, focusing on automation, SLO/SLI/SLA management, and systematic problem-solving.

This is an excellent opportunity for someone who wants to impact Microsoft's cloud strategy while working with enterprise-level customers. The role offers a hybrid work arrangement with up to 50% work from home flexibility, though it requires 25-50% travel. You'll be part of a team that values customer obsession, inclusiveness, and a growth mindset, while having access to Microsoft's comprehensive benefits package and professional development resources.