Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Support Engineer for Azure DevOps and Developer Support. This role is part of the Customer Service & Support (CSS) team, where you'll be responsible for troubleshooting and resolving customer technical issues. The position offers flexible work arrangements with up to 100% remote work capability.
As a Support Engineer, you'll be working with Microsoft's cutting-edge AI technology to help consumers, businesses, and partners resolve their technical challenges. The role requires strong technical expertise in application development, cloud services, and DevOps practices, with a particular focus on Azure DevOps and related Microsoft products.
The ideal candidate will have 3-5 years of application development experience, strong programming skills in various languages, and excellent problem-solving abilities. Fluency in Korean and confident English skills are essential for effective communication with customers and team members. You'll be part of a dynamic team that values collaboration, continuous learning, and customer success.
This position offers comprehensive benefits including industry-leading healthcare, educational resources, parental leave, and various other perks. It's an excellent opportunity for someone passionate about technology and customer support to join a global leader in the technology industry, working on cutting-edge solutions while helping customers achieve their business outcomes.