Support Engineer (Azure DevOps and Developer Support)

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Support Engineer for their Azure DevOps and Developer Support team. This role is part of the Customer Service & Support (CSS) organization, which focuses on building trust and confidence through seamless support experiences.

As a Support Engineer, you'll be at the forefront of technical support, working with Microsoft's AI technology to help customers resolve complex issues related to Azure DevOps and development tools. The position offers a unique blend of technical problem-solving and customer interaction, requiring both strong programming knowledge and excellent communication skills.

The role provides significant flexibility with up to 100% work-from-home options. You'll be responsible for troubleshooting and resolving customer technical issues, particularly in areas involving SDKs, Azure DevOps, and various Microsoft development products. The ideal candidate should have 3-5 years of application development experience and be comfortable with multiple programming languages and cloud technologies.

This is an excellent opportunity for someone who combines technical expertise with strong customer service skills. You'll work with cutting-edge technologies while helping developers and organizations maximize their use of Microsoft's development tools. The position offers comprehensive benefits, including industry-leading healthcare, educational resources, and various professional development opportunities.

The role requires fluency in Korean and confident English skills, making it perfect for bilingual technical professionals looking to grow their careers in a global technology leader. You'll be part of Microsoft's mission to empower every person and organization on the planet to achieve more, working in an inclusive culture that values growth mindset, innovation, and collaboration.