Technical / Developer Support Engineer - Compliance

Microsoft's Customer Experience and Success (CE&S) organization is seeking a Technical/Developer Support Engineer specializing in Compliance. This role sits within the Customer Service & Support (CSS) team, where you'll be responsible for troubleshooting and resolving complex technical issues for Microsoft's enterprise customers.

As a Senior Technical Support Engineer, you'll leverage your programming expertise in languages like C#, Java, and JavaScript to debug applications and work with REST APIs. The role requires strong technical proficiency in cybersecurity, particularly in areas like eDiscovery, Auditing, Data Loss Prevention (DLP), and Secure Labels.

The position offers significant flexibility with up to 100% work-from-home options and requires only 0-25% travel. You'll be part of Microsoft's larger mission to empower every person and organization on the planet to achieve more, while working in an inclusive culture built on respect, integrity, and accountability.

This role presents an excellent opportunity for experienced technical professionals to:

• Own and resolve complex customer technical issues
• Build and lead technical communities
• Collaborate with Microsoft Engineering teams
• Contribute to product improvements and tool development
• Advance their career while deepening technical expertise

The position comes with Microsoft's comprehensive benefits package, including industry-leading healthcare, educational resources, investment options, and generous parental leave. You'll be joining a global team of 45,000+ professionals in the CE&S organization, making a direct impact on Microsoft's customer experience and success initiatives.

The ideal candidate will combine strong technical abilities with excellent communication skills, as you'll be interfacing with customer managers and executives on both technical and business matters. This role offers a unique blend of technical problem-solving, customer service, and professional growth opportunities within one of the world's leading technology companies.