Technical Support Engineer - Intune

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer for their Intune team. This role is part of the Customer Service & Support (CSS) organization, which focuses on building trust and confidence through seamless support experiences. As a Technical Support Engineer, you'll be responsible for troubleshooting and resolving customer technical issues, leveraging Microsoft's AI technology to help consumers, businesses, and partners. The position offers a flexible work arrangement with up to 50% work from home capability. You'll be part of a team that values growth mindset, innovation, and collaboration, working in a culture of inclusion where respect, integrity, and accountability are fundamental. The role involves significant technical problem-solving, knowledge sharing, and continuous learning opportunities. You'll contribute to product improvements and work in a global environment with opportunities for career advancement. The position requires technical expertise in system administration and cloud technologies, with a focus on customer service excellence.