Technical Support Engineer- SQL Engine

Microsoft's Customer Experience and Success (CEnS) organization is seeking a Technical Support Engineer specializing in SQL Engine to join their team of over 15,000 employees worldwide. This role is part of Microsoft's mission to deliver exceptional customer experiences and technical support for their Data and AI solutions.

As a Technical Support Engineer, you'll be responsible for providing advanced technical support for Microsoft SQL Server and related technologies. You'll work directly with corporate customers to resolve complex technical issues, collaborate with R&D teams, and contribute to knowledge base articles and technical documentation. The role requires deep expertise in SQL Server administration, performance tuning, and high availability solutions.

The position offers an exciting opportunity to work at the intersection of customer support and database technologies, requiring both technical depth and strong communication skills. You'll be part of a team that handles mission-critical situations and helps shape the future of Microsoft's support experience for data and AI customers.

Working from Microsoft's Taipei office, you'll enjoy comprehensive benefits including industry-leading healthcare, educational resources, and generous time off. The role follows a Sunday to Thursday schedule (8:00-17:00 UTC+8) and may require occasional on-call duties.

This is an excellent opportunity for a database professional who enjoys solving complex technical challenges while delivering exceptional customer service. You'll be working with cutting-edge technologies while having the backing of Microsoft's extensive resources and support structure.