Technical Support Engineer - Web Technologies

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer for their Customer Service & Support (CSS) team. This role combines technical expertise with customer service excellence, focusing on troubleshooting and resolving complex web technology issues. The position offers a hybrid work environment with up to 50% work from home flexibility.

The ideal candidate will bring 3+ years of experience in web application development or technical support, with strong programming knowledge in various technologies including ASP.NET, .NET Core, and Java. They'll be responsible for supporting Microsoft's web-based products, managing customer technical issues, and contributing to product improvement initiatives.

This role presents an excellent opportunity for career growth within Microsoft, offering exposure to cutting-edge technologies and the chance to work with a global team. The position requires both Korean and English language proficiency, making it perfect for bilingual professionals passionate about technology and customer success.

Benefits include comprehensive healthcare, educational resources, parental leave, and various other perks that make Microsoft an attractive employer. The role combines technical challenge with customer interaction, offering a dynamic work environment in one of the world's leading technology companies.

The position is based in Seoul, South Korea, with a hybrid work arrangement and minimal travel requirements (0-25%). This is an excellent opportunity for someone looking to join a company that emphasizes innovation, inclusion, and personal growth while making a significant impact on customer success.