ServiceNow ITSM Developer, AVP

MUFG, one of the world's premier financial institutions with over 120,000 employees globally, is seeking a ServiceNow ITSM Developer to join their technology team. This role offers an exciting opportunity to work with a leading financial group that emphasizes innovation, client service, and sustainable growth.

The position combines technical expertise with business process improvement, requiring deep knowledge of ServiceNow's ITSM platform and related technologies. As an AVP-level role, it offers significant responsibility in shaping the organization's service management capabilities while working in a hybrid environment (4 days office, 1 day remote).

The role offers competitive compensation ranging from $107,000 to $133,000, plus additional performance-based bonuses and comprehensive benefits. This is an excellent opportunity for a mid-level developer with 4+ years of ServiceNow experience to take their career to the next level.

Key aspects of the role include leading technical implementations, architecting solutions, and driving continuous improvement of the ITSM platform. The position requires both technical depth (JavaScript, ServiceNow development, API integration) and soft skills (leadership, communication, problem-solving).

MUFG offers a strong culture focused on client centricity, innovation, and inclusive growth. The company provides extensive benefits including health coverage, retirement plans, educational assistance, and work-life balance support. This role represents an opportunity to join a global financial leader while working on cutting-edge service management technologies.

The ideal candidate will combine technical expertise in ServiceNow with a strategic mindset and strong communication skills. This role offers significant growth potential within a stable, global organization that values professional development and innovation.