ServiceNow ITSM Developer, AVP

Join MUFG, a global financial powerhouse with 120,000 colleagues worldwide, as a ServiceNow ITSM Developer, AVP. This role combines technical expertise with platform architecture, requiring a skilled professional to lead the transformation of IT Service Management capabilities. You'll work in a hybrid environment, with 4 days in office and 1 day remote, focusing on designing, implementing, and maintaining ServiceNow ITSM solutions.

The position demands a strong technical background with 4+ years of ServiceNow platform experience, encompassing development, configuration, and integration. You'll serve as a technical subject-matter expert, leading requirements workshops and implementing solutions that enhance the organization's service management capabilities. The role involves working with various ITSM products, including Incident, Problem, Change, Request, and Knowledge Management.

MUFG offers a competitive compensation package ranging from $107K to $133K, plus performance-based bonuses. The company provides comprehensive benefits including health coverage, retirement plans, educational assistance, and paid parental leave. This is an excellent opportunity for a motivated professional to join a global financial institution committed to innovation and sustainable growth.

The ideal candidate will possess a Bachelor's degree in Computer Science or related field, strong JavaScript and SQL skills, and experience with ServiceNow APIs and workflows. You'll work with a dynamic team focused on improving user experiences and solving complex business challenges while contributing to MUFG's vision of being the world's most trusted financial group.