Senior HPC Support Engineer, InfiniBand - NVLink

NVIDIA is seeking a Senior HPC Technical Support Engineer specializing in InfiniBand, NVLink, and AI GPU Cluster technology. This role combines deep technical expertise with customer-facing responsibilities, making it ideal for professionals passionate about data center and networking technologies. The position offers a competitive salary range of $108,000 - $201,250 USD (depending on level) plus equity and benefits.

The role involves providing comprehensive technical support for NVIDIA's groundbreaking networking products, serving as the primary point of contact for customers with technical questions and issues. You'll work with Linux operating systems, focusing on NVIDIA's InfiniBand, NVLink, and GPU technology solutions. The position requires strong debugging skills, excellent communication abilities, and the capacity to work across teams including Engineering, Marketing, and Support.

Key responsibilities include resolving sophisticated technical issues, conducting customer support through various channels, participating in multi-functional team meetings, and developing support documentation. The ideal candidate will have 5+ years of experience in customer support and debugging, strong Linux and networking expertise, and containerization knowledge.

This is an excellent opportunity for someone looking to work at the forefront of AI and HPC technology. NVIDIA's position as a world leader in accelerated computing means you'll be working with cutting-edge technology while making a significant impact on various industries. The company offers a comprehensive benefits package and values diversity in its workforce, making it an attractive destination for tech professionals seeking career growth in a dynamic environment.