Okta, The World's Identity Company, is seeking a Software Engineer 2 to join their Platform Support Experience Engineering Team. This role is part of a team focused on creating and maintaining support tools to help customers and teammates get the assistance they need efficiently. The position involves working with high-touch support applications and Jira Service Desk Ticket triage, identifying challenges for product engineering teams and implementing automated solutions to reduce support fatigue.
The ideal candidate will join a team of exceptionally talented individuals, working on interesting challenges in a highly collaborative, remote-friendly environment. The role requires expertise in Node.js, TypeScript, and RESTful APIs, with a focus on building elegant user interfaces and delightful user experiences. You'll be responsible for crafting secure, performant applications, collaborating across teams, and maintaining features across the full technical stack.
Okta offers an impressive benefits package and a dynamic work environment that provides the best tools and technology to empower employees. The company values diversity and seeks lifelong learners who can contribute unique experiences. As part of Okta's mission to free everyone to safely use any technology, you'll be working at the core of business security and growth through their flexible and neutral products: the Okta Platform and Auth0 Platform.
The role offers opportunities for professional growth, impact on customer experience, and the chance to work with cutting-edge identity and security technologies. You'll be part of a company that serves over 19,300 organizations, including major brands like JetBlue, Nordstrom, Slack, and T-Mobile, making it an excellent opportunity for those interested in enterprise software and security.