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Associate Technical Operations Engineer

A world leader in cloud solutions, using tomorrow's technology to tackle today's challenges, partnering with industry-leaders for over 40+ years.
Cloud
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Job Description

Oracle Cloud Infrastructure (OCI) is seeking a Technical Operations Engineer to join their Sovereign Cloud team. This role focuses on operating production environments, including systems and databases that support critical business operations. The position combines deep technical knowledge with administration/analysis of Oracle's Cloud Infrastructure to provide escalation support for complex production environment challenges.

The ideal candidate will work on government and classified cloud regions, ensuring reliability and high performance. You'll be responsible for system administration, technical support escalation, and infrastructure coordination. This role requires Singapore citizenship due to government project requirements and security clearance needs.

As part of OCI's team, you'll contribute to building and operating government, classified, and sovereign cloud regions. The role offers exposure to cutting-edge cloud technology and the opportunity to work on mission-critical systems. You'll be part of a diverse team focused on bringing important work to OCI while maintaining high standards of reliability and performance.

The position offers competitive benefits including medical, life insurance, and retirement options. Oracle promotes work-life balance and encourages community involvement through volunteer programs. This is an excellent opportunity for those interested in cloud operations and technical support at a global technology leader.

Last updated 4 days ago

Responsibilities For Associate Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize all production server hardware and software
  • Provide escalated technical support for complex technical issues
  • Coordinate escalated support cases and lead technical resources
  • Responsible for Oracle production environments and system maintenance
  • Provide on-call support on a rotating basis

Requirements For Associate Technical Operations Engineer

Linux
  • Must be a Singapore Citizen due to government project requirements
  • Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization
  • Experience participating in or running incident bridges
  • Customer focus and passion for delighting customers
  • Ability to quickly learn new technical disciplines
  • Security clearance required

Benefits For Associate Technical Operations Engineer

Medical Insurance
Vision Insurance
Dental Insurance
  • Medical Insurance
  • Life Insurance
  • Retirement Benefits
  • Volunteer Programs